# Faction — end-to-end encrypted group chat for communities

[Faction Privacy First](/) [Open Faction](https://app.faction.chat) Contact

# Contact
Last updated: 2026-05-20

One inbox routes everything below. Use the subject line that matches what you want, so it lands with the right person quickly.

## General

[michael@faction.chat](mailto:michael@faction.chat) — questions, partnerships, anything that doesn't fit a more specific lane.

## Press

[michael@faction.chat](mailto:michael@faction.chat?subject=Press) with subject `Press`. The [press page](/press) has a fact sheet, boilerplate, and a claim-verification table.

## Security

[michael@faction.chat](mailto:michael@faction.chat?subject=Security) with subject `Security`. **Do not file a public GitHub issue for a vulnerability.** Severity matrix, scope, and disclosure timeline live on the [security page](/security); safe-harbor terms on [responsible disclosure](/responsible-disclosure).

## Legal & privacy

[legal@faction.chat](mailto:legal@faction.chat) — data requests, privacy questions, takedown notices, age-verification provider inquiries.

## Mailing address

Faction Community, LLC North Carolina, United States Postal address available on written request to [legal@faction.chat](mailto:legal@faction.chat).
Response times General: 1–3 business days. Press on a deadline: same day if you say so in the subject.
Security: 48-hour acknowledgement, per the [disclosure timeline](/security).
